{"id":9835,"date":"2023-06-27T13:02:51","date_gmt":"2023-06-27T11:02:51","guid":{"rendered":"https:\/\/www.hotfiredoor.com\/preguntas-frecuentes\/"},"modified":"2023-11-14T11:24:54","modified_gmt":"2023-11-14T10:24:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hotfiredoor.com\/en\/faq\/","title":{"rendered":"FREQUENTLY ASKED QUESTIONS"},"content":{"rendered":"
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FAQ<\/h2>\n[\/vc_column_text][vc_empty_space height=”30px”]
[vc_empty_space height=”30px”][vc_tta_accordion active_section=”-1″ collapsible_all=”true”][vc_tta_section title=”DOES THE GLASS BREAK WITH HEAT?” tab_id=”1687866754788-3c75f3d1-bffc”][vc_column_text]No. The vitroceramic glass is heat resistant. It withstands up to 900\u00b0C, but it can be damaged if subjected to impacts or physical forces.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DOES THE GLASS BURN?” tab_id=”1687866754840-d2b1e60e-52e2″][vc_column_text]Yes. Heat is radiated through it.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”IS THE GLASS SELF-CLEANING?” tab_id=”1687933673211-c749af56-67a8″][vc_column_text]No. Cleaning of the glass on fireplace doors is necessary to maintain their appearance and functionality.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”HOW DO I CLEAN THE GLASS?” tab_id=”1687866970287-c2f21689-83b4″][vc_column_text]There are commercial products specifically designed to clean glass for fireplace doors. You can easily find them in supermarkets.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WHAT OPENING ANGLE DOES THE DOOR HAVE?” tab_id=”1687867001731-08e171b3-3a28″][vc_column_text]The door opens approximately 110\u00ba[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DOES THE DOOR HAVE AIR INTAKE?” tab_id=”1687867032959-261a1976-1d29″][vc_column_text]Yes. All our doors incorporate an adjustable air intake to control the intensity of the fire and the amount of oxygen supplied.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DOES HEAT ESCAPE WHEN CLOSING THE FIREPLACE?” tab_id=”1687932546790-51e992f6-e76f”][vc_column_text]No. Quite the opposite. Closed wood fireplaces offer a performance between 60 and 80%, while open ones present a performance of 15%.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WHERE DOES THE HEAT COME OUT?” tab_id=”1687932606242-2fe8fc99-d8bf”][vc_column_text]Heat is transmitted through the vitroceramic glass and radiated into the room where the fireplace is installed.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DO I NEED TO PURCHASE ASSEMBLY ACCESSORIES?” tab_id=”1687932660441-a848b306-9328″][vc_column_text]No. The assembly kit is included with the purchase of the door.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DOES THE DOOR HAVE A WARRANTY?” tab_id=”1687932691698-9254582e-9ccb”][vc_column_text]The warranty is for 2 years for manufacturing defects, but it does not cover damages caused by improper use, negligence, or normal wear.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”TIPS FOR LIGHTING THE FIREPLACE” tab_id=”1687932730624-face301f-998a”][vc_column_text]When we light the fireplace, the conduit is full of cold air that acts as a plug to the smoke generated by the fire. If we close the door right after lighting the fireplace, we can cause the entire cavity to fill with smoke, which may escape through some of the joints. Therefore, it is advisable to leave the door open until the convection current generated by the fire has evacuated this plug of cold air.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WILL I GET SMOKE?” tab_id=”1687932774854-7f95a55a-c637″][vc_column_text]If we close the door right after lighting the fireplace, we can cause the entire cavity to fill with smoke, which may escape through some of the joints.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WHAT IS THE BURNER?” tab_id=”1687932813157-7a687e6d-f0c7″][vc_column_text]The burner is an accessory independent of the door. It keeps the embers alive and more aired. The ash falls into the drawer, making the cleaning of the fireplace an easier task.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”My fireplace has a draft hatch, WHAT SHOULD I DO WITH IT?” tab_id=”1687932858567-848306b5-7d8d”][vc_column_text]Before lighting the fire, make sure that the draft hatch is fully open. This allows for an adequate flow of air and aids in the efficient combustion of the fire.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”\u00bfES NECESARIO LIMPIAR LA CHIMENEA ANTES DE INSTALAR LA PUERTA?” tab_id=”1687932901248-e22dbd75-551c”][vc_column_text]Yes, it is advisable to clean the chimney before placing a door and then once a year. During the use of the fireplace, residues such as soot, creosote and other deposits accumulate in the exhaust duct. These residues can be flammable and pose a fire risk if not removed.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DOES THE WOOD CONSUMPTION REDUCE?” tab_id=”1687932933157-a3e67fa9-75ef”][vc_column_text]In general, it is estimated that placing a door on the fireplace can generate fuel savings of around 20% to 30%.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WILL I STOP HAVING SMOKE SMELL AT HOME?” tab_id=”1687932963956-27f8d00b-2387″][vc_column_text]The closed door provides a physical barrier that helps to prevent smoke from escaping directly into the room, which can considerably reduce the amount of smoke smell that is perceived.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”WHAT IS THE SWINGING GRILL? HOW IS IT INSTALLED?” tab_id=”1687932999378-cfd9d5d2-58ca”][vc_column_text]The stainless steel swinging grill is an optional accessory, by anchoring its lateral support from the inside of the fireplace, you can put and remove the grill whenever you want and enjoy a dual use of your embers.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”CAN THE DOOR BE DISMANTLED?” tab_id=”1687933113146-feb02aba-3df5″][vc_column_text]Yes. The door leaf is easily disassembled due to its pivoting system.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DO YOU HAVE SPARE ACCESSORIES?” tab_id=”1687933157289-69ca866e-82aa”][vc_column_text]Yes. You can find them in our online store.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DO YOU TAKE MEASUREMENTS AND INSTALLATION?” tab_id=”1687933192510-106a7b90-d233″][vc_column_text]We only provide this service in the province of Barcelona, but the assembly is very simple and does not require any specialist to carry it out.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DO THE MEASUREMENTS HAVE TO BE EXACT?” tab_id=”1687933224754-c8a5587c-9cac”][vc_column_text]Yes. The measurements should be as exact as possible, as we take care of giving them the necessary margin.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”DO YOU HAVE A PHYSICAL STORE?” tab_id=”1687933261515-7c1a355f-5831″][vc_column_text]\n
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Yes. Our company is located in the province of Barcelona. You can visit during business hours.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion]<\/div> <\/div><\/div> <\/div> <\/div><\/section>

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Step by Step Installation<\/h2>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_empty_space height=”30px”]
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Included materials we send you<\/h3>\n
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  • Transparent vitro-ceramic plate able to withstand temperatures of up to 900\u00baC<\/li>\n
  • Doorframe<\/li>\n
  • Ash pan and burner (optional depending on the model chosen)<\/li>\n
  • Fireproof putty for joins, able to withstand temperatures of up to 1,500\u00baC<\/li>\n
  • Metal anchor points<\/li>\n<\/ul>\n[\/vc_column_text]<\/div>
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    Required gear to mount<\/h3>\n
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    • Drill<\/li>\n
    • \u00d8 8mm drill<\/li>\n
    • bit 10mm spanner or adjustable<\/li>\n
    • wrench Silicone applicator gun<\/li>\n
    • Patience<\/li>\n<\/ul>\n[\/vc_column_text]<\/div> <\/div>[vc_empty_space height=”30px”][vc_video link=”https:\/\/www.youtube.com\/watch?v=hzcvjwlhj0E” align=”center”][vc_empty_space][vc_tta_tour][vc_tta_section title=”Step 1 – Split it put” tab_id=”1687864010009-e3bab11b-7cf0″]
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      SEPARATE THE DOOR FROM THE FRAME<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_single_image image=”2077″ img_size=”full” alignment=”center” style=”vc_box_shadow_3d”]<\/div> <\/div>[\/vc_tta_section][vc_tta_section title=”Step 2 – Positioning the frame” tab_id=”1687864010130-1b60ae52-1bf4″]

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      PLACE THE FRAME IN THE HOME UNTIL IT LOOKS COUPLE<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_single_image image=”2089″ img_size=”full” alignment=”center” style=”vc_box_shadow_3d”]<\/div> <\/div>[\/vc_tta_section][vc_tta_section title=”Step 3 – Mark with a marker” tab_id=”1687864010274-9a98d427-ebc3″]

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      MARK WITH POINT THE POINTS WHERE THE FRAME WILL BE FIXED<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_single_image image=”2098″ img_size=”full” alignment=”center” style=”vc_box_shadow_3d”]<\/div> <\/div>[\/vc_tta_section][vc_tta_section title=”Step 4 – Drill” tab_id=”1687864010421-3ddd10ce-acb4″]

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      USE A DRILL AND \u00d8 10 MM DRILL BIT TO MAKE THE HOLES<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_single_image image=”2107″ img_size=”full” alignment=”center” style=”vc_box_shadow_3d”]<\/div> <\/div>[\/vc_tta_section][vc_tta_section title=”Step 5 – Screw” tab_id=”1687864010554-a6aa84e7-c557″]

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      TIGHTEN THE SCREWS WITH A 13 MM OR ENGLISH WRENCH<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_single_image image=”2117″ img_size=”full” alignment=”center” style=”vc_box_shadow_3d”]<\/div> <\/div>[\/vc_tta_section][vc_tta_section title=”Step 6 – Putty” tab_id=”1687864010715-eba3ca4c-b0a1″]

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      TIGHTEN THE SCREWS WITH A 13 MM OR ENGLISH WRENCH<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_single_image image=”2125″ img_size=”full” alignment=”center” style=”vc_box_shadow_3d”]<\/div> <\/div>[\/vc_tta_section][vc_tta_section title=”Step 7 – Couple” tab_id=”1687864010961-354dcfc4-c151″]

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      FRONT COUPLING, FIRST IT WAS UP AND THEN IT IS FITTED BELOW. WHEN YOU HAVE FINISHED, THE DOOR WILL ALREADY BE INSTALLED.<\/strong><\/p>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_single_image image=”2133″ img_size=”full” alignment=”center” style=”vc_box_shadow_3d”]<\/div> <\/div>[\/vc_tta_section][\/vc_tta_tour][vc_empty_space height=”100px”]<\/div> <\/div> <\/div><\/section>

      <\/div> <\/div> <\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_empty_space height=\"30px\"][vc_column_text] FAQ [\/vc_column_text][vc_empty_space height=\"30px\"] [vc_empty_space height=\"30px\"][vc_tta_accordion active_section=\"-1\" collapsible_all=\"true\"][vc_tta_section title=\"DOES THE GLASS BREAK WITH HEAT?\" tab_id=\"1687866754788-3c75f3d1-bffc\"][vc_column_text]No. The vitroceramic glass is heat resistant. It withstands up to 900\u00b0C, but it can be damaged if subjected to impacts or physical forces.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\"DOES THE GLASS BURN?\" tab_id=\"1687866754840-d2b1e60e-52e2\"][vc_column_text]Yes. Heat is radiated through it.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\"IS THE GLASS SELF-CLEANING?\" tab_id=\"1687933673211-c749af56-67a8\"][vc_column_text]No. Cleaning [...]","protected":false},"author":6,"featured_media":2848,"parent":0,"menu_order":19,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Frequently Asked Questions and How to Install Our Doors - HotFireDoor","_seopress_titles_desc":"Find answers about the installation of fireplace doors in our frequently asked questions. Learn how to install our doors.\r\n\r\n\r\n","_seopress_robots_index":"","footnotes":""},"class_list":["post-9835","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/www.hotfiredoor.com\/en\/wp-json\/wp\/v2\/pages\/9835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hotfiredoor.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hotfiredoor.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hotfiredoor.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hotfiredoor.com\/en\/wp-json\/wp\/v2\/comments?post=9835"}],"version-history":[{"count":5,"href":"https:\/\/www.hotfiredoor.com\/en\/wp-json\/wp\/v2\/pages\/9835\/revisions"}],"predecessor-version":[{"id":11395,"href":"https:\/\/www.hotfiredoor.com\/en\/wp-json\/wp\/v2\/pages\/9835\/revisions\/11395"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hotfiredoor.com\/en\/wp-json\/wp\/v2\/media\/2848"}],"wp:attachment":[{"href":"https:\/\/www.hotfiredoor.com\/en\/wp-json\/wp\/v2\/media?parent=9835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}